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Shipping & Returns

Shipping and Returns

SHIPPING 

Canada 

Orders up to $80.00 are subject to a $10 delivery charge.

Orders $80.01 and up are subject to Free Shipping

Delivery times vary between 2-10 Business Days.

United States of America 

Orders up to $80.00 are subject to a $12 delivery charge.

Orders $80.01 and up are subject to Free Shipping.

Delivery times vary between 2-10 business days.

*Note: Once the order has been shipped, the customer will receive a shipping notification, Avellyn will not be responsible for delays in shipment once it has been dispatched to the postal service*

RETURNS

To be eligible for an exchange or store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange or store credit, we require a receipt or proof of purchase.

There are certain situations where only partial exchanges or store credits are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
If you are approved, then your return will be processed, and a store credit of the refunded amount will be given to you.

Sale items (if applicable)
Only regular priced items may be exchanged or given store credit unfortunately sale items cannot be compensated.

Exchanges
If you need to exchange it for the same item, send us an email at support@avellyn.ca